About Us:

At Tech Mahindra (Tech Mahindra | Connected World, Connected Experiences), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer ‘experiences’ are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That’s when truly connected experiences manifest.

Extraordinary is when experiences come together – a continuous convergence of digital technologies, touchpoints, and most importantly people. It’s time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change.

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We’re part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle.

The pay range for this role is CAD $140,000 - CAD $ 160,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.

Job Description:

As an Enterprise Architect (Telecom), you will be responsible for defining and executing a comprehensive strategy that aligns with our business goals and supports our growth plans. You will be instrumental in identifying and pitching solutions for solving Telco clients’ problems. You will supervise technical aspects of the Regional Delivery Team, accelerate digital innovation within the organization and lead our technical talent to ensure that products and services are developed efficiently. You will work closely with the Sales team on proposals, pitches, POV sharing and engage with the executive/senior leadership level right up to C-level

Objectives of this role

Identifying and evaluating the latest technologies, assessing their potential for strategic advantage and business impact in context of Telco organizations.
Collaborating with executive leadership (CXO’s), business units, and stakeholders to understand their technology needs and drive technology-enabled business initiatives.
Providing strong leadership and guidance to the technology teams, Enterprise architects and foster a culture of collaboration and continuous learning.
Accelerating innovation initiatives to enhance our products, services and processes for optimum efficiency.
Managing relationships with technology vendors and partners, evaluating and selecting the most suitable solutions and services.
Overseeing the development and implementation of scalable and secure technology systems, software solutions and infrastructure.

Your tasks

Develop and execute a comprehensive strategy (mix of domain and technology) tailored to the company's business objectives, scalability and operational efficiency.
Create and manage the technology budget, optimizing resource allocation and ensuring cost-effective solutions.
Oversee the design and implementation of robust and scalable enterprise architectures, ensuring alignment with business requirements, security standards and industry’s best practices.
Establish and maintain efficient and reliable technology operations, including systems infrastructure, network, data management and security protocols for high performance, uptime and data integrity.
Identify and mitigate technology-related risks, ensuring data privacy and security regulations compliance.
Stay aware of the latest tech advancements to provide strategic insights and recommendations for maintaining our technological edge.

Required skills and qualifications

A bachelor’s degree in computer science, information technology or a related field.
5+ years of experience as an Enterprise Architect or in a similar senior technology leadership role delivering into Telco organizations (as client).
Demonstrated success in managing IT infrastructure, IT budgets, software development and systems architecture.
Adept at understanding challenges / opportunities for Telco clients to Simplify, Modernize and Monetize.
Deep understanding of Telecom domain, technology trends, best practices.
Extensive knowledge of software development methodologies, infrastructure management, and cybersecurity best practices.
Experience driving digital transformation initiatives, leveraging cloud technologies, and implementing data-driven decision-making.
Strong strategic thinking and the ability to translate business objectives into effective technology strategies.
Excellent leadership and team management skills, with the ability to inspire and develop high-performing technology teams.
Proven track record of successfully leading large-scale technology projects, delivering results on time and within budget.
Strong analytical and problem-solving skills, with the ability to leverage data and insights for informed decision-making.

Telco stack transformation experience.
Experience and extensive knowledge with Cloud Platforms, Cloud Services and cloud Architecture.
Experience with SaaS platforms and well versed with cloud transformation.
Relevant certifications such as TOGAF, TMForum Certification.

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End to End Architecture / EA standpoint, One who would have exposure on BSS & OSS

walk the floor of customer
work with customers on various Telco solutions,
work with our delivery teams, sales team to present thought leadership and solutions to Telco customers in Canada .

Key Skills:

Broad exposure in the areas of OSS / BSS areas including Billing, OM, CRM, Inventory, Provisioning, Activation and Assurance (Entire Telco value chain)
Lead and integrate solutioning across multiple service lines
Exposure to Retail order management/fulfillment/ omnichannel sales/fulfillment, part of digital transformation projects.
Design, development, architecture expertise in Spring boot, Microservices/ domain driven design/microservices patterns, and Java Design Pattern, event driven architecture.
Experience building telco domain-based solution offerings in any of the areas above is desired.
Worked with industry bodies like MEF, TMF and others will be an added advantage.
GenAI related certifications / exposure a big plus.
Experience in full stack engineering - Web Front End, Middleware, Backend DB integration / Dealing with Non Functional Requirements such as Performance, Scalability, Resiliency, Security / Cloud Migration Experience / Awareness of AI-ML solution elements / DevSecOps knowledge.
Good prior experience programming skills (for AD level positions), quick adaptability and learnability across languages
Good communication / analysis / problem solving and client facing skills are mandatory.
Capable of conducting thorough code reviews and providing constructive feedback.
Experience in developing and maintaining architectural documentation.
Adept at mentoring and guiding development teams.

Preferred skills and qualifications

A master’s degree in computer science, information technology or a related field.
Relevant certifications such as MBA, cloud certifications,
Ability to think tactically and translate business objectives into technology initiatives.
Proficient in risk mitigation and data security of digital assets.
Knowledge of regulatory and compliance frameworks relevant to the Indian market.
Familiarity with Agile and DevOps methodologies for software development/delivery.
Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and senior executives.
Proven ability to navigate complex technology landscapes and align technology initiatives with business objectives.

“Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_Accomodations@TechMahindra.com.”

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